inRound Innovations is an Ottawa based Professional Services organization that specializes in IT and Contact Center consulting. InRound�s founders come from the high tech industry, with extensive experience in operations, design and human resources areas. Each is recognized as a �Subject Matter Expert� in their respective fields of practice and has been the recipient of numerous industry awards to prove it.

The inRound Partners believe in satisfying customers through a 'balanced excellence management philosophy'. They have provided consulting service and support to a variety of clients ranging from global corporations down to individual users and have vast expertise in structuring solutions to meet the specific market requirements.

Speak to one of the inRound partners today to discuss how your organization might benefit from our
'best in class' services.

Testimonials:

"My experience with the consultants of inRound Innovations has been top-notch. Their desire and work ethic in an effort to produce the best solutions makes it easy to use and recommend inRound Consulting Services over and over again."
   David Masci, Portable Support Manager, Hewlett Packard

"The inRound Innovations team exceeded our expectations by giving us results we couldn't do internally. The consulting and software tools they provided us gave us the flexibility and convenience our clients were demanding from us. It's simple, they provide quality services!"
   Arnold Ybanez, Director of Operations, Customer Care, HTC Inc.

inRound prides itself as being a high touch, high service organization.

inRound specializes in IT recruiting and partnering with IT consulting firms to source the best available talent, especially, for those hard to fill positions. We can find the consultant to meet your resource requirements or assist your firm realize efficiencies with your internal recruitment process.

Our advanced Consultant Tracking System (CTS) can quickly identify the "Right Fit" for your opportunity.

inRound's database of Consultants can provide resources for virtually all areas of Information Technology, Management, CRM, Contact Centre and Telecom.

An inRound Consultant can provide end-to-end information systems consulting and management consulting, from up front business strategic planning and analysis through systems design, implementation and support of advanced networks and software applications.

Management Consultants
inRound can provide you with a consultant who provides a broad spectrum of management consulting services for both public and private sector enterprises, ranging from developing sound strategies to aligning the organization with its objectives. inRound�s management consultants provide our clients with the ability to satisfy their customers with state-of-the-art management approaches and tools to achieve measurable improvements in defining and reaching their goals, while conserving resources.

Key to the success of any major initiative is the ability to create and manage a realistic project plan. Our database of experienced project managers can help create these plans and, if desired, manage the success of the project. We find you the project manager who can help companies execute projects successfully.

IT and Telecommunications Consultants
Technology architectural choices drive a company's ability to effectively and efficiently deliver services. Our database of consultant have the knowledge of the current technology environment coupled with the ability to establish an architecture that meets the needs of your customer while improving reliability, flexibility and maintainability as second-to-none.

We database has the consultants who can assess and recommend improvements in the reliability, availability and performance of your customers computing and IT service capability. Our consultants can provide assessments which focus on areas of specific interest to your customer or can be all encompassing in nature and may include network performance, security exposures and protections, and network and support service level agreements (SLA).

CRM/ERP Consultants
inRound's database of consultants have many years of industry experience and knowledge spanning the range of the suite of PeopleSoft, SAP, Siebel and many more CRM/ERP products. Our consultants provide a broad functional knowledge of industry concepts and have the technical abilities to efficiently configure those capabilities within your customers system.

Contact Center Services
We help organizations strategize how contact centers can be positioned at the forefront to allow customers to access services and information anywhere, at any time, using any medium. inRound Consultants s specializes in providing cost-conscious solutions for virtually every support area of a contact center. Solutions for: workforce management, training, customer relationship management, quality observation, telephony and balanced scorecard reporting, to name a few. To complement our own suite of products we provide non-biased (vendor independent) consulting services to aid an organization in evolving to a 'best in class' status or we can assist in crafting solutions for becoming 'best in class'.